Offshore Wind Scotland Accessibility Statement

 

 

Accessibility statement for www.offshorewindscotland.org.uk 

 

This website is run by Scottish Enterprise. We want to make our services accessible to everyone who could benefit from them, irrespective of any disability they may have. 

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non- compliances listed on this page. 

This statement was prepared and last reviewed on 4th September 2020. 

 

How we approach accessibility 

We regularly test our websites with disabled users to identify and address any issues. We have an in-house accessibility lab and testing team, who test new features and changes to the site for accessibility issues. This website was last tested in August 2020. The test was carried out by our internal test team. 

As well as aiming to build our website in a way that’s easy for all users to use and navigate, we’re also working towards making the language we use as simple as possible to understand by using plain English principles. 

AbilityNet has advice on making your device easier to use if you have a disability. 

 

Accessibility problems we’ve found 

During testing of our website, we’ve found the following problems, which we’ll aim to fix by April 2021. Once we’ve fixed a problem, we’ll remove it from this list. 

Using our site 

Some of the site content and features, for example text, logos, images, links or buttons are coded, tagged or labelled incorrectly. For example; 

  • Some pages use an incorrect heading hierarchy. This may confuse assistive technologies 

  • Some navigation functions of the site, for example menus, buttonsfilters and pagination control may not work correctly with assistive technologies  

  • When opening some links, assistive technology does not notify the user that a new window has opened 

  • Links to files do not indicate file type or file size to assistive technologies 

  • Information contained in tables may not be processed in the correct order by assistive technologies 

  • On the enquiry form, it’s unclear to assistive technologies which fields are mandatory 

  • The font size and formatting of some of our content may be too small or difficult to read  

  • Some of our content contains acronyms or an unusual mix of lower-case letters and capital letters which may be confusing for users of assistive technologies 

Issues using mobile devices 

  • The way our menus appear on a mobile device may be confusing for assistive technologies 

  • Users are unable to increase the scale of the site using mobile zoom 

  • some parts of the site will not shrink to fit a mobile screen 

Issues with images 

  • some images are not tagged correctly which could cause issues for users of assistive technologies 

  • some images which contain information which cannot be processed by assistive technologies 

  • some images are for decorative purposes only but will still be processed by assistive technologies 

 

What to do if you cannot access parts of this website 

 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us using these contact details:  

  • offshorewind@scotent.co.uk   

  • +44 (0) 845 6078787  

  • If you're deaf or hearing impaired you can use your textphone to contact us through Relay UK, or you can search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android 

Or you can submit an enquiry using our enquiry form. 

 

Reporting a problem 

You can use the same contact details to report an accessibility problem on this website.  

If you've contacted us regarding accessibility and are still dissatisfied with our decision or the way we dealt with your complaint, you can ask the Scottish Public Services Ombudsman (SPSO) to look at it.  

The SPSO cannot normally look at: 

A complaint that has not completed our complaints procedure (so please make sure it has done so, before contacting the SPSO) 

Events that happened, or that you became aware of, more than a year ago 

A matter that has been or is being considered in court 

 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)